We have received complaints from tax
practitioners that they cannot get appointments at the SARS Tax Practitioner
Offices. This point was raised at a recent SARS/Stakeholder’s meeting and we
were informed that one of the reasons for tax practitioners not getting
appointments is because numerous tax practitioners make appointments but they
never show up for these appointments. This occurs frequently and SARS provided
us with statistics of this occurrence – which is high. We therefore urge all
our tax practitioner members to please honour their appointments made
with SARS. If a tax practitioner cannot attend a particular appointment, then
the appointment must be cancelled via email in advance.
Cancellations must preferably be made one day in
advance, but SARS will accept a shorter notice period in exceptional
circumstances. With immediate effect, SARS will penalise tax practitioners
who didn’t arrive for two appointments without prior cancellation. The
penalty for not cancelling an appointment timeously (without valid reasons)
will be that the guilty tax practitioner will not be permitted to make
appointments for the next two months.
In lighter vein.What happens when SARS schedules appointments that are impossible to adhere to? For example I requested an appointment . SARS duly advised me of the date and time.However, notice of the appointment was conveyed to me after the date and time of the appointment.
Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.