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News & Press: SARS News & Tax Administration

Important Information relating to Tax Practitioner Appointments in Pretoria

06 November 2013   (2 Comments)
Posted by: Author: SARS Legal and Policy & SAIT Technical
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Author: SARS Legal and Policy & SAIT Technical

We have received complaints from tax practitioners that they cannot get appointments at the SARS Tax Practitioner Offices. This point was raised at a recent SARS/Stakeholder’s meeting and we were informed that one of the reasons for tax practitioners not getting appointments is because numerous tax practitioners make appointments but they never show up for these appointments. This occurs frequently and SARS provided us with statistics of this occurrence – which is high. We therefore urge all our tax practitioner members to please  honour their appointments made with SARS. If a tax practitioner cannot attend a particular appointment, then the appointment must be cancelled via email in advance.

Cancellations must preferably be made one day in advance, but SARS will accept a shorter notice period in exceptional circumstances. With immediate effect, SARS will penalise tax practitioners who didn’t arrive for two appointments without prior cancellation. The penalty for not cancelling an appointment timeously (without valid reasons) will be that the guilty tax practitioner will not be permitted to make appointments for the next two months. 


Lorraine N. Myburgh (GANNON) says...
Posted 14 November 2013
Must say that the Pinetown office is good with the appointments. Have requested a double appointment, and they where able to assist. I am happy with the service I receive.
Michael G. White says...
Posted 08 November 2013
In lighter vein.What happens when SARS schedules appointments that are impossible to adhere to? For example I requested an appointment . SARS duly advised me of the date and time.However, notice of the appointment was conveyed to me after the date and time of the appointment.


Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.


The Act requires that a minimum academic and practical requirments be set to register with a controlling body. Click here for the minimum requirements of SAIT.

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