We have received complaints from tax practitioners that they cannot get appointments at the SARS Tax Practitioner Offices. This point was raised at a recent SARS/Stakeholder’s meeting in Pretoria and we were informed that one of the reasons for tax practitioners not getting appointments is because numerous tax practitioners make appointments but they never show up for these appointments. This occurs frequently and SARS Pretoria provided us with statistics of this occurrence – which is high. We therefore urge all our tax practitioner members to please honour their appointments made with SARS. If a tax practitioner cannot attend a particular appointment, then the appointment must be cancelled via email in advance.
The cancellation must be done as follows:
Click ‘reply’ on the same e-mail you received (when the appointment was confirmed) to cancel it.
This mail will then go to the person making bookings, and the calendar will immediately be adjusted.
Cancellations must preferably be made one day in advance, but SARS will accept a shorter notice period in exceptional circumstances. With immediate effect, SARS Pretoria will penalise tax practitioners who didn’t arrive for two appointments without prior cancellation. The penalty for not cancelling an appointment timeously (without valid reasons) will be that the guilty tax practitioner will not be permitted to make appointments for the next two months. SAIT has, however, received various complaints about SARS not meeting their respective obligations with regard to these appointments which we are taking up with SARS.
Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.