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Tips to resolve e-filing time-outs

26 May 2014   (0 Comments)
Posted by: Author: SAIT Technical
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Author: SAIT Technical

eFiling Time-Out possible solutions

Please find possible solution in resolving session timed out on eFiling. These steps are optimal for Internet explorer web browser –

Tips to resolve time out issue on eFiling:

  • Remove SARS eFiling website as a favourite;
  • Clear browsing History/Cache (STEPS: open internet explorer; scroll down to see sites visited; go to history then right click on each site. Click on DELETE);
  • Remove eFiling as short-cut on desktop;
  • Use Internet Explorer 9 to access eFiling;
  • Always allow session cookies within eFiling(STEPS: open up web browser; click on – Tools icon/option; Internet options; Privacy; Advanced-tick options to always allow session cookies);

Select tools icon then internet options:


Pop up, click on privacy:

 
Select options "Accept" and " Always allow session cookies":
 


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