Numerous
members brought it under SAIT’s attention that the override function on eFiling
is no longer available when requesting a client to be transferred from one tax
practitioner to another tax practitioner’s profile. This operational problem
resulted in tax practitioners being unable to transfer clients to their
profiles where the current tax practitioners did not authorise the transfers.
The
SAIT escalated this issue to SARS at a head office level for further
investigation and the Institute is delighted to inform its members that the
override function has since been reactivated and is fully functional.
Why does it take more than 2 days to obtain a taxpayer override after requesting it? SARS should also introduce functionality to request a transfer immediately after uploading a client in cases where clients are registered e-filers but are unable to log on because they have forgotten their log-in details. very few people document their steps when attempting to register as e-filers. A TP should be able to check with SARS whether the client is a registered e-filer and be able to request an override immediately, since the client is unable to log on to authorise the transfer. Please escalate this. Thanks.
This is all good and well, but what if a tax practitioner have a cleint transferd to his profile with out the concent of the cleint himself and where the current tax practitioner made the comment for not authorising the transfer seeing that the cleint did not authorise it.
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