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News & Press: SARS operational & eFiling questions

SARS pays taxpayer's refund into fraudulent bank account

03 March 2014   (0 Comments)
Posted by: Author: SAIT Technical
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Author: SAIT Technical 

The answer to this query is based on legislation as at 2014/03/03.

Q: In January 2012 an amount of R 21 873.84 was refunded into a certain account number. My client never had this account and has made an affidavit to such effect. We have battled since July 2012 to get this money back to my client's account from the fraudulent bank account. In the meantime SARS has also reinstated old debt on her account. All SARS now is focused on is the reinstated debt and not the fraudulent refund that is missing. I have sent a letter to SARS dated 26/03/2013.

The letter reads as follows: "The money was refunded into a fraudulent bank account. I applied for a request removal on 23/07/2013 under cover of supporting documentation. This info was sent to xxx@sars.gov.za on October 2012. The money still has not been refunded to client, please rectify urgently. I attach all supporting documents again. To date nothing has been done. I went to SARS yesterday, they re-scanned my documents but I do not know if they are ever going to assist me.

 

A: This might be a matter for the Tax Ombud however before one can consider this route, firstly refer to the SARS Service Monitoring Office: ssmo@sars.gov.za Clearly make mention of all your previous dealings with SARS in this regard. In the event that this office is unable to assist, kindly revert back to me.


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