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All tax practitioners can now book SARS appointments online

23 October 2015   (4 Comments)
Posted by: Author: SARS
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Author: SARS

SARS has improved its online appointments system, which was previously only restricted to Pretoria. 

Tax practitioners situated all over the country will now be able to make appointments on the SARS website (for all branches). The dedicated  e-mail addresses that were being used for appointments should be gradually phased out, with only the website being used.  

To make an appointment online: 

  • Go to
  • Click on Tax Practitioners, then 
  • Choose & Click on ‘Make Appointment ‘ 
  • Scroll down to ‘Desired Branch of Service’
  • Then choose your region ( drop down list)
  • Then choose applicable office ( the office  the Practitioner wants to make an appointment with)
  • Then complete the template ( the duration is still 15 min, 30 min , 45 min & 60 min ). It is still to be aligned to the 30 min service & channels document in the next roll-out. 
  • Enter the security code
  • Then ‘submit’ the request

To gradually phase-in the website method, when SARS confirms requests for appointments that came in by mail , branches will be informed  that tax practitioners should now use the website, and will share the path on the e-mail.


Denise R. Hare says...
Posted 06 April 2017
What is the use, You still have to wait, sometimes like 4 weeks...
Rory A. Beddy says...
Posted 25 March 2017
good knews thanks rory beddy
Nicola J. Rugg says...
Posted 24 January 2017
This system has an extremely slow response time. it takes Sars 5 days to get back with an appointment time. I requested an appointment and applied on line on 8th Dec. A reply was received on 13th of Dec. I applied again on 18th of Jan and to date NO RESPONSE. That is really not good enough.
Catherina M. Coetsee says...
Posted 09 July 2016
Thanks this is very helpful specially during the Tax Season



Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.

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