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All tax practitioners can now book SARS appointments online

23 October 2015   (2 Comments)
Posted by: Author: SARS
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Author: SARS

SARS has improved its online appointments system, which was previously only restricted to Pretoria. 

Tax practitioners situated all over the country will now be able to make appointments on the SARS website (for all branches). The dedicated  e-mail addresses that were being used for appointments should be gradually phased out, with only the website being used.  

To make an appointment online: 

  • Go to
  • Click on Tax Practitioners, then 
  • Choose & Click on ‘Make Appointment ‘ 
  • Scroll down to ‘Desired Branch of Service’
  • Then choose your region ( drop down list)
  • Then choose applicable office ( the office  the Practitioner wants to make an appointment with)
  • Then complete the template ( the duration is still 15 min, 30 min , 45 min & 60 min ). It is still to be aligned to the 30 min service & channels document in the next roll-out. 
  • Enter the security code
  • Then ‘submit’ the request

To gradually phase-in the website method, when SARS confirms requests for appointments that came in by mail , branches will be informed  that tax practitioners should now use the website, and will share the path on the e-mail.


Mara L. Scholtz says...
Posted 29 October 2015
I tried to make an appointment a number if times, but the system will not accept the security code, no matter how many times i typed it in. My caps lock key was Off.
Willem C. Smith says...
Posted 29 October 2015
Thank you for this service.We have experienced that an e-mail requesting an appointment never been answered by the specific branvh


Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.


The Act requires that a minimum academic and practical requirments be set to register with a controlling body. Click here for the minimum requirements of SAIT.

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