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News & Press: SARS News & Tax Administration

Discontinuation of Debit Pull Transactions on eFiling

Friday, 01 November 2013   (10 Comments)
Posted by: Author: SARS Legal and Policy
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Author: SARS Legal and Policy 

The discontinuation of debit pull transactions on eFiling will be extended to ABSA, FNB, Investec, Nedbank and Standard Bank as of the end of October 2013. Debit pull transactions have been phased out on eFiling since 4 September 2013. Taxpayers are advised to set-up a Credit Push payment option or use one of our alternative methods of payment.

For step-by-step assistance refer to "How to set-up a Credit Push on eFiling”, available on the SARS website

With a Credit Push, the payment is performed by you, the bank account holder. When making a payment to SARS, eFiling will send a payment request to your bank which will indicate:

  • The amount that needs to be paid
  • And gives a payment reference number (PRN).

The taxpayer then physically authorises this request which acts as an instruction to the bank to make the payment to SARS.

Credit Push payments are considered to be irrevocable and can only be made if the account holder has the necessary funds.

Before you can use a Credit Push, you must first make sure that you can access the specific product at your bank. Engage your bank about accessing the product which supports Credit Push, where necessary.

Please note: The correct access and authority should be granted to all users who will perform Credit Push transactions on both eFiling and the banking system, where required.

Alternative methods of payment available include:

  •  Over the counter payments at a bank (Cheques limited to R500 000)
  • EFT – electronic funds transfer using internet banking
  • At a specific SARS branch (including customs) [Cheques limited to R100 000 for certain tax types].

For more information visit the SARS website, call the SARS Contact Centre on
0800 00 SARS (7277) or a SARS branch nearest you.


Nontando Mzayifani (Majikazana) says...
Posted Friday, 08 November 2013
I was only successful this morning to authorise PAYE payment, yesterday was unable to authorise payment. Will SARS pose a penalty even though payment was done on time? Or if they do a letter and proof that payment was done yesterday will t to cancell off the penalty or interest?Change always has its challenges.
Anthea Spowart (Gouws) says...
Posted Friday, 08 November 2013
As per Nafisa, would be great if someone from SARS could comment if the credit push option is immediate like the debit pull? I paid ours through Nedbank and it looks just like a normal eft payment to me which is worrying.
Nafisa Desai says...
Posted Friday, 08 November 2013
With the credit push method do taxpayers STILL have up until the last business day of the month to make VAT payments. Since taxpayers will have to access the banking system to release the payment what happens if this is done on the last business day of the month?
Lucia G. Bowker says...
Posted Thursday, 07 November 2013
Sars informed me yesterday that the Credit push through system for Standard was not ready and therefore all my standard bank clients had to do eft. A lot of the banks are not even ready for this process. Being an absolutely nightmare Lucia Bowker
Sharleen Bradford says...
Posted Thursday, 07 November 2013
SARS - Should have made sure that everything was 100% in order, Nedbank and Standard had problems yesterday with this new credit pull. What happens with the banks not being 100% ready for this new way. Who pays the penalties and Interest charged. Sars should have done One bank at a time.
Andries W. Basson says...
Posted Thursday, 07 November 2013
The credit push payment is totally confusing for the clients so we are back to the old days payment by cheque as some clients do not have banking internet fasilities. For most of the other clients EFT payments is the way to go . Why change something that has worked perfectly(debit pull payment) we had no trouble at all.
Ruth R. Mashego says...
Posted Thursday, 07 November 2013
I used FNB and it worked perfectly. I was confused at first but played around on their confusing internet banking and then got it right.
Thomas Urs U. Jordi says...
Posted Thursday, 07 November 2013
FNB, Nedbank and Capitec seem to be the easiets. STD bank has 2 different internet banking options, we are finding it is easier to just EFT for STD and ABSA.
Ethel Moonsamy says...
Posted Thursday, 07 November 2013
We have been battling with ABSA since last week , the branch and call centre no one seems to be able to help us .
Hester E. Pretorius says...
Posted Thursday, 07 November 2013
Some banks does not work ! Eg Standard Bank !!!!! This is crazy, some clients does not have Internet Banking systems....



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