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E@syfile Employer – security certificate error

Tuesday, 01 April 2014   (0 Comments)
Posted by: Author: SARS
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Author: SARS

SAIT was informed by SARS as to what procedures to follow when taxpayers are experiencing a security error on E@syfile Employer.  The following message appears when logging onto a taxpayer’s profile:

"Revocation information for the security certificate for the site is not available. Do you want to proceed, yes or no?”

Please click here for an example of the error message.

The security error may be rectified as follows:

  • Open web browser
  • Click on tools
  • Click on Internet options
  • Click on advanced
  • Click on reset button
  • Delete personal settings and save.



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