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What procedure does one follow to log a dispute at the Tax Ombud?

Thursday, 22 January 2015   (0 Comments)
Posted by: Author: SAIT Technical
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Author: SAIT Technical

Q: I would like to know do you perhaps have a document outlining the process or procedure to follow to log a dispute at the Tax Ombud.

A: With regards to your query, you need to complete the complaints form and send it to the Tax Ombud with all your supporting documents such as SARS references numbers email and other correspondence etc.

There are various ways to contact them:   

Phone: 0800 662 837 or (+27) 12 431-9105 

Fax:  (+ 27) 12- 452-5013          


Online complaint form 

You could also visit their office for an interview or a consultation, if you prefer. It is better to write first and ask for an interview in the letter. 

Postal Address: PO Box 12314; Hatfield; 0028

Physical address: IParioli building, Block A3, Ground Floor; 1166 Park Street (Between Jan Shoba/old Duncan & Grosvenor Streets), Hatfield, Pretoria, 0157)

Disclaimer: Nothing in this query and answer should be construed as constituting tax advice or a tax opinion. An expert should be consulted for advice based on the facts and circumstances of each transaction/case. Even though great care has been taken to ensure the accuracy of the answer, SAIT do not accept any responsibility for consequences of decisions taken based on this query and answer. It remains your own responsibility to consult the relevant primary resources when taking a decision.



Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.

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