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News & Press: SARS: Eastern Cape

News for SARS Eastern Cape region

Monday, 22 June 2015   (0 Comments)
Posted by: Author: SAIT Technical
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Author: SAIT Technical

Feedback from the prior meeting:

1. Technical expertise will be available in PE once a month to assist with e-filing technical difficulties. The next visit by the eFiling consultant is on the 1st and 2nd of July 2015. Only cases that have been escalated and remained unresolved for 21 days will be dealt with by this person.

2. A point was raised at the last meeting that taxpayer refunds had (in some cases) been offset against administration penalties. This should not be so but no examples have been forwarded to allow SARS to investigate.

3. The problem raised about registering estates has been resolved with time being made available on Fridays for each week to solve such problems. Bookings can be made via the Tax Practitioner Unit (TPU) but one must specify that the registration of an estate is being sought.

4. Tax practitioners are reminded that appointments may be made in Uitenhage on a Tuesday.

Agenda points for discussion in current meeting 

1. TPU appointments of one hour appear to be inadequate: The time constraints being experienced is a problem already identified by SARS. SARS currently allocates more time for appointments than their internal standards allow. Tax practitioners are requested to bear with the situation pending a resolution being found. NOTE THAT in genuine urgent matters extra time (or a new urgent short notice extra appointment), may be arranged by contacting Patience at

2. Income tax registration of trusts: Tax practitioners are recommended to work according to the relevant "External Guide” as published on the SARS website, and to carry a copy with them when visiting SARS. Prepare to argue your case if the official assisting you is insisting on something not listed in the guide as he/she should be working from the same document.

3. The representative of a trust: In cases where there is a new representative for the trust for tax purposes, the Letter of Authority must be amended. SARS cannot accept minutes of a meeting between the trustees.

4. Unexpected amendment to Power of Attorney (POA): According to SARS, this is an interpretational matter, a change of policy is thus not warranted. All blank blocks of the POA must have 0’s inserted. Currently there is a problem with the POA as regards the PAYE option which will – when registering for VAT – not allow the zero’s to be inserted. SARS will work around this. NOTE that some tax practitioners have saved the blank POA into MSWORD and are able to edit all fields thus working around the problem.

5. Major eFiling problem: loss of history: This was previously identified in PE in cases where the prior tax practitioner had passed away. This should have been corrected. Specific examples requested by SARS for forwarding to IT department.

6. Duplicated ITA34’s causing processing delays:  SARS understood that this had been corrected some months ago. Specific examples requested by SARS for forwarding to technical.

7. General issues

  • SARS PE have received no updates on e-filing 2015. No indication was received of any amendments to tax return forms for individuals or trusts.
  • A point raised was that when documents are uploaded a rejection is often received within just a few minutes. SARS requested a few examples in order to investigate.



Section 240A of the Tax Administration Act, 2011 (as amended) requires that all tax practitioners register with a recognized controlling body before 1 July 2013. It is a criminal offense to not register with both a recognized controlling body and SARS.

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